Because our services are primarily digital, customized, project-based, and delivered through professional expertise and intellectual work, our Refund and Return Policy is designed to clearly explain when refunds may or may not be available.
ADSRAVE operates primarily on a one-time payment model. Our packages are not monthly subscriptions unless a separate written agreement expressly states otherwise.
Please review this policy carefully before purchasing a service.
Company Name: ADSRAVE LLC
Website: https://adsrave.com/
Email: hi@adsrave.com
Address:
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110
United States
This Refund and Return Policy explains:
How our services are purchased;
When you may request a refund;
When refunds may not be available;
How cancellations are handled;
How partially completed projects are treated;
How unused services are treated;
How duplicate payments are handled;
How billing errors are addressed;
How to submit a refund request;
How refund decisions are communicated;
How applicable consumer rights are preserved.
Because ADSRAVE provides services rather than physical products, traditional product returns generally do not apply.
Our services may include:
E-commerce growth strategy;
Sales optimization;
Performance advertising strategy;
Customer acquisition strategy;
Brand positioning;
Market differentiation;
Conversion rate optimization;
Store experience analysis;
Market research;
Customer analysis;
Competitor analysis;
Strategic recommendations;
Marketing roadmaps;
Brand messaging frameworks;
Conversion audits;
Advertising strategy;
Business consulting;
Reports;
Digital deliverables.
Many of these services are customized specifically for the client’s business.
Once research, analysis, strategy development, writing, auditing, consulting, or other professional work has started, that work may have already created substantial value and cannot always be “returned” in the same way as a physical product.
ADSRAVE generally uses one-time payments for individual service packages.
This means:
Purchases are not automatically recurring;
Clients are not automatically charged monthly;
There is generally no subscription cancellation process;
Each purchase relates to a defined project or package;
Additional services require separate approval or purchase.
A one-time payment does not automatically create an ongoing service relationship.
Our general policy is that refunds may be considered before substantial work has commenced, subject to the circumstances of the purchase and applicable law.
Once ADSRAVE has begun substantial work on a customized project, a full refund may no longer be available because time, research, professional expertise, resources, and intellectual work may already have been committed.
Refund eligibility may therefore depend on:
Whether work has started;
How much work has been completed;
Whether deliverables have been produced;
Whether research has been performed;
Whether customized analysis has been prepared;
Whether third-party costs have been incurred;
The reason for the request;
The applicable package;
The applicable agreement;
Applicable law.
If you request cancellation before ADSRAVE has begun substantial work, we may consider a refund.
Any approved refund may be subject to:
Payment processing fees that cannot reasonably be recovered;
Third-party costs already incurred;
Administrative costs where permitted;
The specific terms of your purchase;
Applicable law.
We will evaluate each eligible request fairly and in accordance with applicable legal requirements.
Once substantial work has begun, refunds may be limited or unavailable.
Work may be considered to have started when ADSRAVE has begun activities such as:
Research;
Business analysis;
Market analysis;
Competitor analysis;
Customer analysis;
Strategy development;
Advertising strategy development;
Brand positioning work;
Conversion auditing;
Report preparation;
Customized recommendations;
Consultation;
Project planning;
Content development;
Other material professional work.
This is because professional service work cannot always be reversed once resources have been committed.
Once a service or substantial portion of a service has been completed and the agreed deliverables have been provided, a refund will generally not be available solely because the client later decides not to use the deliverables.
Examples include:
Completed strategy documents;
Completed growth roadmaps;
Completed advertising strategies;
Completed brand positioning frameworks;
Completed conversion audits;
Completed market analysis;
Completed customer acquisition strategies;
Completed reports;
Completed consultations.
If a deliverable has been substantially completed, the client may be responsible for the applicable payment even if the client has not yet reviewed or implemented the material.
Many ADSRAVE deliverables are digital.
Examples include:
Reports;
Strategy documents;
Audits;
Recommendations;
Research;
Frameworks;
Marketing plans;
Positioning documents;
Conversion recommendations;
Digital files.
Because digital deliverables cannot be physically returned after delivery, refunds are generally not available simply because a client has received and reviewed the completed digital work.
This does not affect any mandatory statutory rights.
We want every client to be satisfied with the quality and usefulness of our work.
However, dissatisfaction alone does not automatically establish eligibility for a refund.
Strategic services involve professional judgment and recommendations, and different clients may have different preferences regarding:
Strategy;
Messaging;
Positioning;
Marketing direction;
Advertising concepts;
Customer acquisition approaches;
Website recommendations.
If you believe that a deliverable does not meet the agreed project scope, please contact us so that we can review the issue.
Where a package includes revisions, clients should use the included revision opportunities to request reasonable adjustments within the original project scope.
A reasonable revision may involve:
Clarifying information;
Adjusting wording;
Refining a recommendation;
Correcting an objective error;
Making an agreed modification;
Addressing a documented project requirement.
A revision does not automatically include:
A completely new strategy;
A new project direction;
Additional research;
New deliverables;
Material changes in requirements;
Work outside the purchased package.
Where appropriate, additional work may be quoted separately.
If ADSRAVE delivers work that materially fails to correspond with the agreed scope, please contact us promptly.
We may, at our discretion and subject to the project agreement:
Correct the issue;
Provide a reasonable revision;
Complete missing agreed components;
Replace an affected deliverable;
Offer another reasonable resolution.
We will generally seek to correct a legitimate scope issue before considering a refund.
If you accidentally make the same payment more than once, please contact us.
After verifying the duplicate transaction, we may issue a refund for the duplicate amount.
The original legitimate payment will remain subject to the applicable service terms.
If you believe you were charged an incorrect amount, contact us promptly at:
Please provide:
Your name;
Email address;
Payment date;
Amount charged;
Invoice or transaction reference, if available;
Explanation of the suspected billing error.
We will review the transaction and correct confirmed billing errors where appropriate.
If you believe a payment was made without your authorization, contact ADSRAVE immediately.
We may request information necessary to investigate the transaction.
You should also contact your payment provider or financial institution where appropriate.
We may cooperate with payment processors or financial institutions when investigating suspected unauthorized transactions or fraud.
If you need to cancel a project before work has begun, contact us as soon as possible.
Cancellation requests should be sent to:
We will determine whether work has commenced and whether any refund is available based on:
The project status;
Work already completed;
Third-party costs;
Applicable package terms;
Applicable law.
If you cancel after work has started, ADSRAVE may retain an amount corresponding to work already performed and costs reasonably incurred.
Depending on the project status, this may mean:
No refund;
Partial refund;
Credit toward eligible remaining work;
Completion of already-committed deliverables;
Another reasonable resolution.
Any approved amount will depend on the individual circumstances.
If a client stops responding, fails to provide required information, or otherwise abandons a project, the payment may not automatically become refundable.
For example, a project may be considered delayed or abandoned if a client repeatedly fails to:
Respond to reasonable communications;
Provide required information;
Approve necessary materials;
Provide agreed access;
Provide project feedback.
ADSRAVE may attempt to contact the client before closing an inactive project.
A delay caused by the client does not automatically create a right to a refund.
Examples include:
Late submission of information;
Missing project materials;
Delayed approvals;
Unavailable representatives;
Failure to provide access;
Repeatedly missed communication.
Where a project remains inactive for an extended period because of client inaction, ADSRAVE may consider the project paused or closed according to the applicable agreement.
Certain services require information from the client.
For example, a project may require:
Business information;
Product information;
Target audience information;
Website information;
Existing marketing data;
Brand materials;
Competitor information;
Project objectives.
If the client does not provide necessary information, ADSRAVE may be unable to complete the project.
A refund will not automatically be issued where the inability to complete the service is primarily caused by the client’s failure to provide required information.
Some projects may involve third-party services, platforms, tools, software, advertising platforms, payment processors, or other external costs.
Unless explicitly stated otherwise, third-party charges are generally separate from ADSRAVE’s service fees.
Third-party fees already paid on behalf of a client may not be refundable if the third party does not provide a refund.
Examples may include:
Advertising spend;
Software fees;
Platform fees;
Stock assets;
Domain fees;
Hosting fees;
Third-party subscriptions;
Application fees.
ADSRAVE service fees and advertising budgets are separate unless expressly stated otherwise.
Money paid directly to advertising platforms is generally not considered an ADSRAVE service fee.
If a client spends money with:
Google;
Meta;
TikTok;
Other advertising platforms;
the platform’s own refund and billing policies may apply.
ADSRAVE cannot guarantee refunds of advertising spend controlled by a third-party advertising platform.
A refund will not generally be provided solely because a client did not achieve a desired business outcome.
Examples include:
Sales did not increase;
Revenue did not reach expectations;
Advertising did not achieve a desired ROAS;
Conversion rates did not increase;
Customer acquisition was lower than expected;
Brand awareness did not increase;
Website traffic did not increase;
A marketing campaign did not perform as expected.
E-commerce results depend on many factors beyond our control.
ADSRAVE does not guarantee a specific:
Revenue amount;
Profit level;
Sales volume;
Conversion rate;
Advertising return;
Customer acquisition cost;
Number of customers;
Market share;
Search ranking;
Brand awareness level.
Therefore, failure to achieve a particular commercial result does not automatically qualify a client for a refund.
Brand positioning services are strategic and subjective.
A client may disagree with a recommendation or later decide to change the brand strategy.
Such a change of preference does not automatically create a refund right once customized positioning work has been completed.
Where included in the package, clients should use available revision opportunities to communicate reasonable changes within the agreed scope.
Advertising strategy involves professional recommendations based on information available at the time of the project.
Advertising conditions can change due to:
Platform algorithms;
Competition;
Customer behavior;
Market conditions;
Advertising policies;
Budget;
Product demand;
Seasonality.
A change in advertising performance does not automatically qualify for a refund.
Conversion optimization recommendations are based on analysis of the available website, customer journey, information, and project requirements.
Actual performance may depend on implementation and factors outside ADSRAVE’s control.
Therefore, a client will not generally qualify for a refund simply because a recommendation does not produce a particular conversion improvement.
Strategic recommendations are based on available information and professional analysis.
Clients remain responsible for deciding:
Whether to implement recommendations;
When to implement them;
How to implement them;
How much to invest;
Which third-party providers to use.
A client choosing not to implement recommendations does not automatically create a refund right.
If you believe ADSRAVE has materially failed to provide a service included in your purchase, contact us as soon as possible.
We will review:
The package purchased;
The agreed scope;
The work performed;
The deliverables;
The communications;
The specific issue raised.
Where appropriate, we may first offer a reasonable correction or completion of the affected work.
Where a refund is appropriate after work has begun, ADSRAVE may consider a partial refund rather than a full refund.
The amount may take into account:
Work already completed;
Deliverables already provided;
Research performed;
Time spent;
Third-party costs;
Administrative costs;
Remaining work;
Applicable legal requirements.
If a refund is approved, it will generally be processed using the original payment method where reasonably possible.
Processing times may vary depending on:
Payment processor;
Bank;
Card issuer;
Payment method;
Transaction type.
ADSRAVE cannot control delays caused by third-party financial institutions.
Where permitted by applicable law and disclosed appropriately, certain non-recoverable payment processing or third-party transaction fees may be deducted from an approved refund.
We will not deduct fees where doing so is prohibited by applicable law.
We encourage clients to submit refund requests as soon as a concern arises.
Unless a specific package or written agreement provides a different period, requests should generally be submitted within 14 calendar days of the relevant purchase, delivery, or issue giving rise to the request.
This does not eliminate any mandatory statutory refund or consumer rights.
To request a refund, contact:
Email: hi@adsrave.com
Your request should include:
Full name;
Business name, if applicable;
Email used for purchase;
Package or service purchased;
Purchase date;
Payment amount;
Invoice or transaction reference, if available;
Reason for the request;
Relevant project information;
Supporting information where appropriate.
Please provide enough information for us to investigate the request.
After receiving a refund request, ADSRAVE may:
Confirm the purchase;
Verify the requester;
Review the applicable package;
Review the project scope;
Determine whether work has begun;
Review completed deliverables;
Consider any client communications;
Evaluate applicable third-party costs;
Determine whether a refund, partial refund, correction, or other resolution is appropriate.
We aim to handle requests fairly and consistently.
We will communicate the outcome of a refund request through the contact information provided by the client.
Possible outcomes include:
Full refund;
Partial refund;
No refund;
Corrective work;
Replacement deliverable;
Project credit where appropriate;
Another reasonable resolution.
The specific resolution will depend on the circumstances and applicable law.
Subject to mandatory legal rights, refunds may generally not be available where:
Substantial work has already been completed;
Final deliverables have been provided;
The client has received the purchased digital service;
The client changes their mind after work begins;
The client dislikes a strategic recommendation but it meets the agreed scope;
The client fails to implement recommendations;
Desired business results are not achieved;
Advertising performance differs from expectations;
A third-party platform changes its policies;
A third-party platform rejects an advertisement;
The client provides inaccurate information;
The client fails to provide required information;
The client abandons the project;
The request concerns third-party fees outside ADSRAVE’s control;
The client requests work outside the original scope.
We understand that circumstances can change.
However, because our services may involve customized professional work, a change of mind after work has begun does not automatically qualify for a refund.
If you change your requirements, contact us as soon as possible.
We may determine whether the requested change can reasonably be accommodated within the original scope or whether additional work would require a separate fee.
If a client substantially changes the project after work has begun, the original service may no longer match the new requirements.
Examples include:
Changing the target market;
Changing the product category;
Rebranding the business;
Changing the marketing objective;
Requesting an entirely new strategy;
Expanding the project significantly.
Such changes may require a new scope or additional fee and do not automatically qualify the original purchase for a refund.
Unless expressly agreed in writing, purchased services are intended for the client or business specified during purchase.
A client may not transfer a customized project to another unrelated business without ADSRAVE’s written approval.
ADSRAVE reserves the right to investigate suspicious or fraudulent refund claims.
This may include situations involving:
False information;
Unauthorized payment claims;
Deliberate misuse of deliverables;
Payment disputes after substantial service delivery;
Repeated fraudulent requests.
We may provide relevant transaction information to payment providers or appropriate authorities where legally permitted or required.
We encourage clients to contact ADSRAVE before initiating a payment dispute or chargeback where the issue concerns service quality, scope, cancellation, or refund eligibility.
A chargeback does not automatically establish that a refund is owed.
We may provide the relevant transaction and service records to the payment processor or financial institution when responding to a dispute.
Nothing in this section limits rights that cannot legally be limited.
This policy is not intended to remove or restrict any statutory consumer rights that apply to you.
If applicable law provides a mandatory refund, cancellation, cooling-off period, or other consumer protection that conflicts with this policy, the applicable law will prevail.
Certain legal rights may depend on:
Your location;
The nature of the transaction;
The type of service;
How the service was purchased;
Whether performance has begun;
Whether applicable exceptions apply.
ADSRAVE seeks to comply with applicable consumer protection requirements.
We will not use this policy to unlawfully exclude rights that cannot legally be excluded.
If you believe a mandatory consumer protection applies to your situation, please inform us when submitting your request so that we can evaluate it appropriately.
Information submitted during a refund request may be processed in accordance with our Privacy Policy.
We may use information from your request to:
Verify your purchase;
Investigate the issue;
Communicate with you;
Process the refund;
Prevent fraud;
Maintain business records;
Comply with legal obligations.
When evaluating a refund request, we may review project information, communications, deliverables, payment records, and other information reasonably necessary to evaluate the request.
We will handle confidential information in accordance with applicable confidentiality obligations and our Privacy Policy.
ADSRAVE may make exceptions to this policy in appropriate circumstances.
An exception for one customer does not create an obligation to provide the same exception in another case.
Any exception is discretionary unless required by law or expressly included in a written agreement.
We may update this Refund and Return Policy periodically to reflect:
Changes to our services;
Changes in pricing;
Changes in business operations;
Changes in payment systems;
Legal developments;
Customer service improvements.
The updated version will include a revised “Last Updated” date.
Unless required by law, updates to this policy will not automatically change the refund terms that applied to a transaction already completed under a separate written agreement.
The applicable terms may depend on the version of the policy and agreement in effect at the time of purchase.
If you have questions about this Refund and Return Policy or want to submit a refund request, please contact:
ADSRAVE LLC
Email: hi@adsrave.com
Address:
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110
United States
Website: https://adsrave.com/
Please include your order or project information when contacting us about a refund.
ADSRAVE LLC is committed to providing professional, practical, and valuable e-commerce marketing and sales growth services.
We understand that choosing a professional service provider is an important decision. Our goal is to make our service scope, pricing structure, project expectations, and refund procedures as transparent as possible.
Because our services involve customized professional expertise and digital deliverables, refund eligibility depends significantly on whether work has begun, what has been delivered, the circumstances of the request, and applicable law.
If you have concerns about a service or deliverable, we encourage you to contact us promptly. Our preferred approach is to understand the issue and, where reasonably possible, find an appropriate solution within the agreed project scope.
ADSRAVE LLC
E-commerce Marketing • Sales Growth • Brand Positioning
Email: hi@adsrave.com
Website: https://adsrave.com/
© 2026 ADSRAVE LLC. All Rights Reserved.
© 2026 ADSRAVE LLC. All rights reserved.
